Privacy Policy

Elsa AI Chat Assistant is built to converse, not to collect. This policy explains, plainly, what passes through the app, where it goes, and what remains in your hands. It is issued by Elsa AI Chat Assistant, the developer of the app, and is effective from 9 November 2026.

No Accounts, No Profiles

There is no sign-up and no sign-in. We do not ask for your name, email address, phone number or password, and we do not build a personal profile of you. You open the app, and you begin.

What Travels Through the App

When you write to Elsa, your messages, and any content you choose to include, are sent so that a reply can be generated. Limited technical information, such as purchase and subscription status and basic usage signals, may also be processed so the app can function and paid features can be unlocked. We do not receive your payment card details.

Where Your Conversations Are Handled

Generations run on our own backend. Your prompts are processed on infrastructure operated for us by the developer, used to compose Elsa's responses and to keep the service working. Please avoid sharing sensitive personal information in your messages.

The Few We Work With

Two third-party services play a part. The Apple App Store distributes the app and handles every purchase and subscription through Apple In-App Purchase. Adapty, when used, helps us track subscription status and related analytics, so we know which features you have access to and how our subscription offering performs. Each handles information under its own privacy terms.

Purchases, Quietly Handled

All payments and subscriptions are processed by Apple. Apple manages your billing details; we see only what is needed to confirm your access. Where Adapty is used, it receives subscription information to record status and provide analytics.

How Long We Keep Things

We keep information only for as long as it is needed to provide the app, generate responses, maintain subscriptions and meet legal obligations. When it is no longer needed, it is deleted or rendered anonymous.

Your Rights

You may ask to access the personal data we hold about you, or ask us to delete it. Because there are no accounts, we may need some detail from you to locate the relevant information. Data held by Apple is governed by Apple and can be managed through your Apple ID settings.

Reaching Us

For questions, requests or concerns about privacy, contact Elsa AI Chat Assistant through the support contact listed on the app's App Store page. We will respond with care.

Effective Date

This Privacy Policy is effective from 9 November 2026. If it changes, the updated version will be published with a new effective date.

Elsa AI Chat Assistant · the support page